GLPI 0.83.4 instant installation to your Cloud with Jumpbox and Cloudcom ISP

GLPI is a free issue tracking system for managing of IT inventory. Using JumpBox for GLPI IT administrators can easily watch over and manage computers, software, peripherals and consumables as well as provide related maintenance, documentation and customer support.

GLPI starts with simple and handy tools for inventory data entering, for example, templates allowing you not only to fill information fields, but also to determine values for form fields beforehand. You can once assign a technician responsible for monitors and enter his contact information, and then this information will be introduced automatically every time you add a new monitor.

GLPI grants useful supplementary functions such as reports generator for quick review of maintenance background, job-tracking system and request system for prompt and easy-to-use customer support.

Multiple plug-ins for GLPI enable you to greatly expand its functionality, for instance, by bar code generating, room management, checklists making, etc. Due to web-based administrative interface, the system can be used by multiple users from different geographical areas. Besides, mail notification system allows delivering of help desk requests straight to custom support providers.

Reasons to use JumpBox
MySQL, PHP and Apache are required for GLPI proper functioning. But it requires just a couple of minutes to deploy JumpBox for GLPI and to start running this web-application. No problem and delays over GLPI installation, configuring or troubleshooting.

GLPI - Characteristic and Advantages

Inventory Tracking - GLPI allows easy database creating and effective managing and tracking of computers and related software, peripherals and consumables. Get important additional information including locations, licenses and costs.

Inventory Management - GLPI enables you to manage and watch over support requests represented straight from serviced equipment. In addition, documents management is available, for instance FAQ and vendor contracts.

Job Request and Routing - Your customers are able to request service right through the web that is rather comfortable and efficient. Also automatic request delivery allows IT administrators to respond in proper time, forward requests to responsible technicians and monitor progress on problem solving.

Report Generation - All the information on equipment maintenance and history is generated in reports, which can be presented in different formats as PDF, CSV, SLK, or XML.

Multi-user support - You are able to pay due attention to your remote employees and off-site locations as GLPI provides an opportunity to coordinate, monitor and support their functioning.

Search - Find status, history and maintenance details really quickly with GLPI tools.

Customizable fields - Configure form fields according to your needs.

Notifications - Smart system automatically informs you about the need to refill toner or to extend license as well as about other events related to the served equipment.

Statistics - Statistical reports are also available such as reports by hardware, user, priority, location, etc.

Multi-lingual- Choose any of 22 languages available.